Cookie Policy

This Cookie Policy outlines how Nice, a company incorporated under the laws of the Kingdom of Saudi Arabia (KSA), with its registered office at Nice Head Office, الروابي, Al Khobar 34421 (referred to as “Company,” “we,” “us,” or “Nice”), uses cookies and similar technologies on or in connection with our website, https://www.nice.com/en/. This Cookie Policy is effective as of 19th September 2024.

How We Utilize Cookies on Our Website

We use cookies on our website to boost performance, improve the user experience, recognize your device when you return, and gather statistical data on website navigation. Additionally, cookies allow us to promote our services on other platforms. The information gathered through cookies is used exclusively for internal purposes, such as refining website navigation and evaluating the effectiveness of our marketing efforts. For instance, we monitor which sections of the website are visited and assess user activity while maintaining users’ anonymity.

Data Collected Through Cookies

Our website and applications utilize various types of cookies, which may automatically collect the following data. Please note, this information does not directly identify your personal identity:

  • Data gathered from cookies, web beacons, and other tracking technologies.
  • Details of your website visits, including traffic statistics, location data, log files, communication information, and the resources you access on the website.
  • Information about your device, browsing patterns, usage behavior, browser type, operating system, and IP address.

Use of Third-Party Cookies

We work with third-party service providers to manage our website and conduct research. Nice has also partnered with third-party providers to track and analyze statistical usage data and monitor the number of visitors to our site. These providers use persistent cookies to help us enhance the user experience, manage website content, and analyze how users interact with and navigate the site.

Categories of Cookies Used on Our Website

The cookies used on our website generally fall into the following categories:

Category & Description Details of Cookies Used
Strictly Necessary Cookies
These cookies are crucial for navigating the site and utilizing its features, such as accessing secure areas. Without these cookies, the services you have requested cannot be delivered.
  1. To secure and protect your user account and our platforms
  2. To facilitate the progress or completion of your account registration and to enable the use of other online services we offer.
Performance Cookies
These cookies gather information about your visit to and use of our website, such as the most frequently visited pages and any error messages you may encounter. They do not collect personally identifiable information. The data collected is anonymous and is used solely to enhance the functionality and performance of the website.
  1. To recognize you when you visit our platform and assist you in navigating through it.
  2. To analyze the usage and performance of our platform.
Functionality Cookies
These cookies enable the site to remember your preferences, such as your username, language, or region, and offer enhanced, personalized features. They do not track your browsing activity on other websites and do not collect information for advertising or monitor your internet activity outside of our site.
  1. To save information about your preferences and customize our platforms to your liking.
  2. To verify if you are logged into our platforms.

If you prefer not to allow cookies, you can disable them by following the instructions provided in the “Enable and Disable Cookies Using Your Browser” section below. Alternatively, you can adjust your browser settings to reject cookies or alert you when they are being set. For example, in Saudi Arabia, many users customize their browser settings to align with personal preferences for privacy, especially when using online platforms. If you have any questions, whether now or during your visit, please feel free to contact us using the details provided in the contact section below. We're here to help!

Enable and Disable Cookies Using Your Browser

If you choose to disable cookies, please note that this may affect the functionality of our website, potentially making some parts or features unusable. Additionally, clearing all cookies from your browser will remove any cookies that store your personal preferences.

Below are some common methods for managing cookies in your browser:

Google Chrome

  • Click the wrench icon on the browser toolbar
  • Select Settings
  • Click Show advanced settings
  • In the “Privacy” section, click the Content settingsbutton
  • To enable cookies in the “Cookies” section, select Allow local data to be set, this will enable both first-party and third-party cookies. To allow only first-party cookies, select Block all third-party cookies without exception.
  • To disable cookies, in the “Cookies” section, select Block sites from setting any data
  • For more information on other cookie settings offered in Chrome, refer to the following page from Google: Chrome Cookie Settings

Mozilla Firefox

  • Click on Toolsat the browser menu and select Options
  • Select the Privacypanel
  • To enable cookies: Check Accept cookies for sites
  • To disable cookies: Uncheck Accept cookies for sites
  • For more information, refer to the following page from Mozilla: Firefox Cookie Settings

Opera

  • Click on Settingat the browser menu and select Settings
  • Select Quick Preferences
  • To enable cookies: Check Enable Cookies
  • To disable cookies: Uncheck Enable Cookies
  • For more information on other cookie settings offered in Opera, refer to the following page from Opera Software: Opera Cookie Settings

Safari on OSX

  • Click on Safariat the menu bar and select the Preferencesoption
  • Click on Security
  • To enable cookies: In the Accept cookiessection, select Only from site you navigate to
  • To disable cookies: In the Accept cookiessection, select Never
  • For more information on other cookie settings offered in Safari, refer to the following page: Safari Cookie Settings

All other browsers
Please look for a “help” function in the browser or contact the browser provider.
For more information on how to control cookies, check your browser or device’s settings for how you can
control or reject cookies, or visit the following links:

  • Apple Safari (https://support.apple.com/en-sa/guide/safari/ibrw850f6c51/mac )
  • Google Chrome (https://rb.gy/yz98yh)
  • Microsoft Edge (https://t.ly/Vtq9w)
  • Mozilla Firefox (http://mzl.la/1BAQKUb)
  • Opera (https://help.opera.com/en/latest/web-preferences/)
  •  Android (Chrome) (https://t.ly/VtmM2)
  • iPhone or iPad (Chrome) (https://t.ly/I7tPf)
  • iPhone or iPad (Safari) (https://support.apple.com/en-us/105082)

Updates to Our Privacy Policy
This privacy policy was last updated on 19 September 2024. We reserve the right to modify this Cookie Notice
at any time and for any reason. Any changes will be communicated by updating the "Last Updated" date of
this Cookie Notice. Modifications will take effect immediately upon posting the updated Cookie Notice on the
Site, and you agree to accept these changes without additional notice.
We encourage you to periodically review this Cookie Notice to stay informed about updates. By continuing to
use the Site after the revised Cookie Notice is posted, you acknowledge that you have been informed of, and
agree to, the changes.

Contact Us

If you have any concerns regarding how your data is processed, please reach out to our Data Privacy Office
through one of the following methods:
1. Email us at Privacy@Nice.com
2. Send us a communication to the Nice Head Office, King Faisal Ibn Abd Al Aziz, Al Rawabi, Al Khobar
34421.