Cookie Policy

This Cookie Policy outlines how Nice, a company incorporated under the laws of the Kingdom of Saudi Arabia (KSA), with its registered office at Nice Head Office, الروابي, Al Khobar 34421 (referred to as “Company,” “we,” “us,” or “Nice”), uses cookies and similar technologies on or in connection with our website, https://www.nice.com.sa/. This Cookie Policy is effective as of 1st September 2024.

How We Utilize Cookies on Our Website

We use cookies on our website to boost performance, improve the user experience, recognize your device when you return, and gather statistical data on website navigation. Additionally, cookies allow us to promote our services on other platforms. The information gathered through cookies is used exclusively for internal purposes, such as refining website navigation and evaluating the effectiveness of our marketing efforts. For instance, we monitor which sections of the website are visited and assess user activity while maintaining users’ anonymity.

Data Collected Through Cookies

Our website and applications utilize various types of cookies, which may automatically collect the following data. Please note, this information does not directly identify your personal identity:

  • Data gathered from cookies, web beacons, and other tracking technologies.
  • Details of your website visits, including traffic statistics, location data, log files, communication information, and the resources you access on the website.
  • Information about your device, browsing patterns, usage behavior, browser type, operating system, and IP address.

Use of Third-Party Cookies

We work with third-party service providers to manage our website and conduct research. Nice has also partnered with third-party providers to track and analyze statistical usage data and monitor the number of visitors to our site. These providers use persistent cookies to help us enhance the user experience, manage website content, and analyze how users interact with and navigate the site.

Categories of Cookies Used on Our Website

The cookies used on our website generally fall into the following categories:

Category & Description Details of Cookies Used
Strictly Necessary cookies
These cookies are crucial for navigating the site and utilizing its features, such as accessing secure areas. Without these cookies, the services you have requested cannot be delivered.
  1. To secure and protect your user account and our platforms.
  2. To facilitate the progress or completion of your account registration and to enable the use of other online services we offer.
Functionality cookies
These cookies enable the site to remember your preferences, such as your username, language, or region, and offer enhanced, personalized features. They do not track your browsing activity on other websites and do not collect information for advertising or monitor your internet activity outside of our site.
  1. To save information about your preferences and customize our platforms to your liking.
  2. To verify if you are logged into our platforms.
Analytics Cookies
These cookies gather data specifically for the purpose of analyzing and understanding how visitors interact with the site. They provide insight into user behaviors, helping us optimize the website’s content, design, and structure based on actual user patterns.
  1. To collect data on visitor behavior, such as which pages are most frequently viewed and how long users spend on them.
  2. To measure traffic sources, device types, and user demographics for strategic decision-making.
  3. To generate detailed reports on website usage, helping identify trends and areas for improvement.
Performance Cookies
These cookies are used to ensure the website functions efficiently and delivers an optimal user experience. They collect information related to the website's operation but do not track user activities across other sites or collect personal information
  1. To monitor the website’s functionality, such as page load speeds and response times.
  2. To identify and resolve performance bottlenecks and errors, improving the user experience.
  3. To ensure that the website and its features operate smoothly under different conditions.
Advertisement Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies remember that you visited our website and may share this information with third-party advertisers.
  1. To serve personalized ads based on your browsing behavior..
  2. To measure the effectiveness of our advertising campaigns by tracking user interactions.
  3. To manage the frequency with which specific ads are displayed to you.
Uncategorized Cookies
These are cookies that have not yet been categorized or classified into one of the other types of cookies. They may be under review or used for features that do not fall under the predefined categories.
  1. To support features or functionalities not yet defined or categorized.
  2. To help us identify any additional cookie categories based on their functionality in the future.

If you choose to disable cookies, please note that this may affect the functionality of our website, potentially making some parts or features unusable. Additionally, clearing all cookies from your browser will remove any cookies that store your personal preferences.

Enable and Disable Cookies Using Your Browser

If you choose to disable cookies, please note that this may affect the functionality of our website, potentially making some parts or features unusable. Additionally, clearing all cookies from your browser will remove any cookies that store your personal preferences.

Below are some common methods for managing cookies in your browser:

Google Chrome

  • Click the wrench icon on the browser toolbar
  • Select Settings
  • Click Show advanced settings
  • In the “Privacy” section, click the Content settingsbutton
  • To enable cookies in the “Cookies” section, select Allow local data to be set, this will enable both first-party and third-party cookies. To allow only first-party cookies, select Block all third-party cookies without exception.
  • To disable cookies, in the “Cookies” section, select Block sites from setting any data
  • For more information on other cookie settings offered in Chrome, refer to the following page from Google: Chrome Cookie Settings

Mozilla Firefox

  • Click on Toolsat the browser menu and select Options
  • Select the Privacypanel
  • To enable cookies: Check Accept cookies for sites
  • To disable cookies: Uncheck Accept cookies for sites
  • For more information, refer to the following page from Mozilla: Firefox Cookie Settings

Opera

  • Click on Settingat the browser menu and select Settings
  • Select Quick Preferences
  • To enable cookies: Check Enable Cookies
  • To disable cookies: Uncheck Enable Cookies
  • For more information on other cookie settings offered in Opera, refer to the following page from Opera Software: Opera Cookie Settings

Safari on OSX

  • Click on Safariat the menu bar and select the Preferencesoption
  • Click on Security
  • To enable cookies: In the Accept cookiessection, select Only from site you navigate to
  • To disable cookies: In the Accept cookiessection, select Never
  • For more information on other cookie settings offered in Safari, refer to the following page: Safari Cookie Settings

All other browsers

Please look for a “help” function in the browser or contact the browser provider.For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Updates to Our Cookie Policy

This Cookie policy was last updated on 1st September 2024. We reserve the right to modify this Cookie Policy at any time and for any reason. Any changes will be communicated by updating the "Last Updated" date of this Cookie Policy. Modifications will take effect immediately upon posting the updated Cookie Policy on the Site, and you agree to accept these changes without additional notice.

We encourage you to periodically review this Cookie Policy to stay informed about updates. By continuing to use the Site after the revised Cookie Policy is posted, you acknowledge that you have been informed of, and agree to, the changes.

Contact Us

If you have any concerns regarding how your data is processed, please reach out to our Data Privacy Office through one of the following methods: